See what our Esteemed Guest say about us:
 

GUEST NAME

ROOM  NUMBER

CHECK-IN/OUT DATE

COMMENTS
  Ms. Andrea Sum and Ian Cabe 612 20/12/2007-21/12/2007 Staff members were extremely helpful and accomodating.
  Mr. Uday K. - New Zealand 607 20/12/2007-25/12/2007 Reception Staff and Room Keepers and Manager / Management Staff all very highly professional.
  Ms. Michelle Anna Assing 108 20/12/2007-06/01/2008 These guys are definitely five stars no matters what. I hope that they are the J W 07 Mumbai India.
  Mr and Mrs Shah- Middlesex 111 24/12/2007-27/12/2007 We had stayed in 10 other hotels on this trip and this hotel had the best food and the staff were very courteous (Even though its 4 Stars and we have stayed in 5 Star hotels).
  Ms. Jenita Rahman- London 402 24/12/2007-28/12/2007 We were very pleased with Mr. Rinku and the standard of service. We were particularly impressed by the efficieny with which you dealt with any queries.
  Mr. Shankar- Sri Lanka 110 25/12/2007-26/12/2007 Our stay at the " Emarald " was pleasant and appreciate the late checkout provided by you.
  Mr. Hitesh Shokir 405 27/12/2007-30/12/2007 Jerome, Mr. Vikram, Mr. Gurbhej were very helpful.
  Ms. Deborah Jamisa 107 29/12/2007-31/12/2007 Ms. Sheetal and Ms. Nivedita were excellent.
  Mr. Michal Papegaaij- Australia 510 30/12/2007-30/12/2007 First Class treatment all the way!. Thank you!.
  Mr. Som Naidu - Australia 212 31/12/2007-01/01/2008 We enjoyed our stay there very much. Please pass on our thanks especially to Mr. Rinku & his staff in the dinning room. And the bell boys who were all very nice and helpful to us all the time.
  Mr. Dasani 510 03/01/2008-09/01/2008 All your Staff have been wonderful with excellent service provided.
  Mr. Cassndra Vakorep - Canada 605 11/01/2008-12/01/2008 Check-in reception staff was very helpful and courteous. We felt at home and are pleased with the Emerald experience. Mr. Rinku served us at breakfast and was great. Mr. Anthony really helped us out and we are very grateful to his assistance.
  Ms. Fatima Pinto 506 18/01/2008-19/01/2008 Maintenance was very helpful, especially when I encountered problems with my luggage.
  Mr. Tionie Newth 403 19/01/2008-20/01/2008 Exceptional service. Doorman Mr. Vikram was extremely accomodating and friendly and very helpful. A great addition to your stafff. Reception staff on both shifts at all times were very helpful and friendly service overall was excellent.
  Mr. George Fernandes - Malaysia 502 21/01/2008-25/01/2008 Very Very Excellent service from Check-in to Check-out. Excellence!!!.
  Mr. Rohit Samarth 112 04/02/2008-07/02/2008 It was a very pleasant experience staying at our Hotel.
  Mr. Thomas Hunnum 507 05/02/2008-08/02/2008 I enjoyed my stay very much and will return during my next visit to Mumbai.
  Mr. Alfredo Casmo 208 13/02/2008-14/02/2008 All Assotiates showed attention with my needs. Very satisfied. Will come back!
  Mr. Damiel Wachowak 312 15/03/2008-16/03/2008 The Sapphire staff were extremely helpful and courterous. Thank you!.

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