The safety of our guests and employees is of utmost importance to us at The Emerald Hotel, Juhu.
We are closely monitoring the Corona Virus updates from the World Health Organisation, Government Health Authorities and Hotels and Restaurants Association of India.
In light of the current situation and keeping the WHO and Health Ministry guidelines and instructions in mind, we have taken the following steps to prevent transmission of the Covid-19 virus and ensure your safety:
- Closure of spa and gymnasium until 30th June, 2020
- Daily temperature checks for all guests, employees and vendors using non-invasive laser thermometers
- Periodic surface cleaning and sanitization of all public areas, and placement of alcohol based sanitisers at prominent locations
- Continuous staff training regarding the importance of personal hygiene and monitoring the proper usage of masks and gloves
Cancellation Policy:
For amendments and/or cancellation of existing bookings made directly with The Emerald Hotel & Service Apartments, please write to us at esales@theemerald.com or call us +91 9223555460.
Guest safety and satisfaction have always been and will remain our top priority. Even during these challenging times, guests can rest assured that there will be no compromise in hygiene practices and quality of service standards. We are committed to being prepared to welcome you back at our hotel soon!
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